By Linda Gross, ACC

“Certain leaders amplify intelligence. These leaders, whom we we have come to call Multipliers, create collective, viral intelligence in organizations. Other leaders act as Diminishers and deplete the organization of crucial intelligence and capability.” – Liz Wiseman from her book Multipliers (2010)

Many years ago I worked for a superintendent who was very directive. With Helen I usually knew exactly what to do, down to the minutest detail – and I had better do it! The good news was that I did not have to think or make decisions. The bad news was that my growth as a professional was stifled. Helen was definitely a Diminisher.

However, one day Helen asked me to identify and plan a program for at-risk students in the district’s high school. When I asked her for criteria for the project, she gave no response, other than, “Do it the way you think best.” “Ah, I thought, “I finally have been given an opportunity to reflect, analyze, and develop some creative ideas.”

After two weeks of research and analysis of data, I was ready to report my results and present a proposal to meet the needs of the students. Helen briefly skimmed through my work and then stated, “This is not what I wanted!” At first I was crushed and then I boldly asked, “What did you want?” Helen’s cryptic response: “I don’t know but I’ll recognize it when I see it!” I felt totally defeated and stupid, especially when Helen turned the project over to someone else.

Soon after that experience, I left and found a position in a district where the superintendent was a strong Multiplier. He demanded 110% from everyone and yet we were all eager to work long hours because expression of our ideas and suggestions were encouraged and incorporated into final plans and decisions. It was okay to disagree with the superintendent, without fear of penalty. I felt as if I could make the impossible possible if the superintendent had asked me to do so.

As you plan for the New Year, what are some statements and questions you might use to encourage others to reflect and even risk making mistakes because they know you are there to encourage their growth?

Take a risk now and share your ideas with others reading this blog.