Listening
Mindful or Mindless – It’s a Choice
How mindful are you of your own mindfulness? Sounds like a silly question and yet the research supports the impact of positive mindfulness and shows it can even turn back the clock. For example, Ellen Langer, professor of psychology at Harvard University, and researcher who has spent over 40 years researching mindfulness, conducted the “counter-clockwise”…
Read MoreAn Ode to October
Amazing! It’s already October . . . and, without a doubt, we’ve moved into the work . . . almost forgetting that glorious summer vacation, the great books we have read, or the feeling of having enough rest and relaxation. Some of you are already talking about how tired you are feeling. The “O” in…
Read MoreThree Important Points about Strengthening Empathy
People sometimes ask us, “Why do you place such a strong emphasis on paraphrasing in your work? We do it for multiple reasons and one important one is to connect to the emotions expressed by the speaker. In order to connect to the emotions, you must first feel those emotions. For without those feelings, you…
Read MoreListen to the Children
Recently I came across this brief video of young children sharing ways in which they deal with stressful times when anger comes to the surface of their feelings. Seems like we have an opportunity to learn from the youth. Check it out at https://youtu.be/RVA2N6tX2cg. There is a connection here to the power of listening with…
Read MoreThe Importance of Empathy
As leaders, we know that offering the gift of empathy to another can make a big difference in building a trusting relationship and, in turn, elevating results. Brené Brown offers a clear explanation of what empathy means. Go to https://youtu.be/1Evwgu369Jw to see for yourself. In the past, some leaders may have looked upon empathy as…
Read MoreProductive Conflict – Essential for High Functioning Teams
Very few people would say, “I’d like to have more conflict in my life, please.” Additionally, few teams would request additional conflict between and among members. Yet, as Patrick Lencioni author of The Five Dysfunctions of a Team (2002) says, “All great relationships, the ones that last over time, require productive conflict in order to…
Read MoreTrust and Vulnerability Go Hand-In-Hand for Success
If you have ever participated in a “trust fall” you have a very good understanding of how trust and vulnerability go hand-in-hand. Having experienced this sensation, I can personally attest to the accuracy of the statement. You climb up about six feet and have people, some smaller in size than you say, “Come on! We’ve…
Read MoreHumility vs. Hubris
Results Coaching Global faculty instructors and coaches had a strong presence at the 2019 Learning Forward conference held in Dallas earlier this month. As we presented, coached and had casual conversations with others during this learner-focused conference, we continued to receive push back on the idea that “advice is toxic”. People embrace coaching—to a certain…
Read MoreJust Listen
At Results Coaching Global, ya’ll know how often we talk, think and reflect on the critical skill of “committed listening.” We all know our brains are wired to distract us – it’s physical! The good news is that with Time, Attention, Repetition, and Positive Feedback (TARP) we can all become highly skilled at listening. Let’s…
Read MoreThe Samurai Serving of Listening
Cash Nickerson, author of the Samurai Listener, offers us another tool. He took the act of listening apart, identifying its parts with the acronym ARE U PRESENT. He offers this helpful tool to support each of us to be Mindful of how we listen. Awareness: Start with basic awareness. Get your face out of your phone, and…
Read More