Here’s Looking at You!

Okay – I admit it. I like connecting my messages to a well-known word, phrase, song, movie or book. It just feels fun, while also offering the possibility for deeper and clearer thinking. This month we’re focusing on the word “look.” And, the word look is everywhere you look. For example: Look out! Hey good…

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How to Support People to Excel

If we continue to spend our time identifying what people are not doing and giving people feedback (advice) about how to be better, we’ll languish in the business of adequacy. To get into the excellence business we need some new techniques: Look for the outcomes; what people are doing that is working. Replay your instinctive…

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