Communication
Productive Conflict – Essential for High Functioning Teams
Very few people would say, “I’d like to have more conflict in my life, please.” Additionally, few teams would request additional conflict between and among members. Yet, as Patrick Lencioni author of The Five Dysfunctions of a Team (2002) says, “All great relationships, the ones that last over time, require productive conflict in order to…
Read MoreTrust and Vulnerability Go Hand-In-Hand for Success
If you have ever participated in a “trust fall” you have a very good understanding of how trust and vulnerability go hand-in-hand. Having experienced this sensation, I can personally attest to the accuracy of the statement. You climb up about six feet and have people, some smaller in size than you say, “Come on! We’ve…
Read MoreHumility vs. Hubris
Results Coaching Global faculty instructors and coaches had a strong presence at the 2019 Learning Forward conference held in Dallas earlier this month. As we presented, coached and had casual conversations with others during this learner-focused conference, we continued to receive push back on the idea that “advice is toxic”. People embrace coaching—to a certain…
Read MoreHumble Inquiry in a Time of Gratitude, Giving, and New Beginnings
What an exciting confluence of holidays for personal reflection! During the Thanksgiving season, our focus was on reflections of gratitude. For the Christmas/Hanukah/winter holiday season, our focus moves to planning, purchasing, and creating gifts for others. For the New Year, our focus is two-fold—reflecting on prior successes and new learning and a forward look at creating our next…
Read MoreConversation Components That Matter
Every school leader wants to hold conversations that matter. They know this is not something you enter into lightly. It takes thoughtful preparation. This is why we spent a whole chapter in our new book on The Power of Conversations (Results Coaching Next Steps, 2017) and other chapters on the mindset and behaviors of a…
Read MoreBoosting Our Emotional Intelligence: Increasing Our Tolerance for Reactivity
Mary Beth O’Neill speaks of reactivity management in her book, Executive Coaching with Backbone and Heart. She offers that “increasing your tolerance for your own anxiety is by nature a nearly unbearable experience because the pull of the old reactivity is so strong. However, you can take steps to help yourself arrive on the other…
Read MoreBoosting Our Emotional Intelligence: The 90 Second Rule
The focus of this month’s social media is to examine three ways to boost our emotional intelligence while managing our reactions to others. In the Ezine we looked at Mary Beth O’Neill’s four steps for reactivity management. In this Blog, we will look at Jill Bolte Taylor’s 90 Second Rule. In her book, My Stroke…
Read MoreBoosting Our Emotional Intelligence: The 3R Model
Continuing our social media focus on ways to boost our emotional intelligence while managing our reactions to others, we will learn a strategy offered by Tasha Eurich in her book Insight. Previously, we looked at Mary Beth O’Neill’s four steps for reactivity management and Jill Bolte Taylor’s 90 Second Rule. Eurich offers the 3R Model…
Read MoreThe Samurai Serving of Listening
Cash Nickerson, author of the Samurai Listener, offers us another tool. He took the act of listening apart, identifying its parts with the acronym ARE U PRESENT. He offers this helpful tool to support each of us to be Mindful of how we listen. Awareness: Start with basic awareness. Get your face out of your phone, and…
Read MoreListening – Let’s “Just Do It!”
Listening is a magical tool that is essential for our hectic, crazy, stressed world. Listening offers a pathway for others to breathe. So many come to us in distress – so much stress that it creates a cry for help that looks like they need an emergency exit from the pain or pressure and are…
Read More